ReturnsWe at hotwaterbottlesUK are committed to offering value for money and a service second to none. If you find our product to be flawed in any way, we will replace it free of charge, if it is returned within 14 days of receipt. Of course we will also reimberse your postage costs. Please email us at custservmanger@hotwaterbottlesUk.com to alert us to the problem and we will arrange the replacement.
If you wish to cancel your order before despatch, we will arrange for a full refund of any payment taken.
If you wish to return a product for reasons other than fault or damage, we will refund the cost of the item, once we have received it in perfect condition. However, you will bear the carriage cost for this. |
